Detecting out-of-scope user utterances is essential for task-oriented dialogues and intent classification. Current methodologies face difficulties with the unpredictable distribution of outliers and often rely on assumptions about data distributions. We present the Dual Encoder for Threshold-Based Re-Classification (DETER) to address these challenges. This end-to-end framework efficiently detects out-of-scope intents without requiring assumptions on data distributions or additional post-processing steps. The core of DETER utilizes dual text encoders, the Universal Sentence Encoder (USE) and the Transformer-based Denoising AutoEncoder (TSDAE), to generate user utterance embeddings, which are classified through a branched neural architecture. Further, DETER generates synthetic outliers using self-supervision and incorporates out-of-scope phrases from open-domain datasets. This approach ensures a comprehensive training set for out-of-scope detection. Additionally, a threshold-based re-classification mechanism refines the model’s initial predictions. Evaluations on the CLINC-150, Stackoverflow, and Banking77 datasets demonstrate DETER’s efficacy. Our model outperforms previous benchmarks, achieving an increase of up to 13% and 5% in F1 score for known and unknown intents on CLINC-150 and Stackoverflow, and 16% for known and 24% for unknown intents on Banking77. The source code has been released at https://github.com/Hossam-Mohammed-tech/Intent_Classification_OOS.

Pruning aims to reduce the number of parameters while maintaining performance close to the original network. This work proposes a novel self-distillation based pruning strategy, whereby the representational similarity between the pruned and unpruned versions of the same network is maximized. Unlike previous approaches that treat distillation and pruning separately, we use distillation to inform the pruning criteria, without requiring a separate student network as in knowledge distillation. We show that the proposed cross-correlation objective for self-distilled pruning implicitly encourages sparse solutions, naturally complementing magnitude-based pruning criteria. Experiments on the GLUE and XGLUE benchmarks show that self-distilled pruning increases mono- and cross-lingual language model performance. Self-distilled pruned models also outperform smaller Transformers with an equal number of parameters and are competitive against (6 times) larger distilled networks. We also observe that self-distillation (1) maximizes class separability, (2) increases the signal-to-noise ratio, and (3) converges faster after pruning steps, providing further insights into why self-distilled pruning improves generalization.

Cross-lingual alignment of word embeddings are important in knowledge transfer across languages, for improving machine translation and other multi-lingual applications. Current unsupervised approaches relying on learning structure-preserving transformations, using adversarial networks and refinement strategies, suffer from instability and convergence issues. This paper proposes BioSpere, a novel multi-stage framework for unsupervised mapping of bi-lingual word embeddings onto a shared vector space, by combining adversarial initialization, refinement procedure and point set registration. Experiments for parallel dictionary induction and word similarity demonstrate state-of-the-art unsupervised results for BioSpere on diverse languages – showcasing robustness against variable adversarial performance.

Multilingual sentence embeddings capture rich semantic information not only for measuring similarity between texts but also for catering to a broad range of downstream cross-lingual NLP tasks. State-of-the-art multilingual sentence embedding models require large parallel corpora to learn efficiently, which confines the scope of these models. In this paper, we propose a novel sentence embedding framework based on an unsupervised loss function for generating effective multilingual sentence embeddings, eliminating the need for parallel corpora. We capture semantic similarity and relatedness between sentences using a multi-task loss function for training a dual encoder model mapping different languages onto the same vector space. We demonstrate the efficacy of an unsupervised as well as a weakly supervised variant of our framework on STS, BUCC and Tatoeba benchmark tasks. The proposed unsupervised sentence embedding framework outperforms even supervised state-of-the-art methods for certain under-resourced languages on the Tatoeba dataset and on a monolingual benchmark. Further, we show enhanced zero-shot learning capabilities for more than 30 languages, with the model being trained on only 13 languages. Our model can be extended to a wide range of languages from any language family, as it overcomes the requirement of parallel corpora for training.

Automated Frequently Asked Question (FAQ) retrieval provides an effective procedure to provide prompt responses to natural language based queries, providing an efficient platform for large-scale service-providing companies for presenting readily available information pertaining to customers’ questions. We propose DTAFA, a novel multi-lingual FAQ retrieval system that aims at improving the top-1 retrieval accuracy with the least number of parameters. We propose two decoupled deep learning architectures trained for (i) candidate generation via text classification for a user question, and (ii) learning fine-grained semantic similarity between user questions and the FAQ repository for candidate refinement. We validate our system using real-life enterprise data as well as open source dataset. Empirically we show that DTAFA achieves better accuracy compared to existing state-of-the-art while requiring nearly 30× lesser number of training parameters.