CallSurf: Automatic Transcription, Indexing and Structuration of Call Center Conversational Speech for Knowledge Extraction and Query by Content Martine Garnier-Rizet author Gilles Adda author Frederik Cailliau author Jean-Luc Gauvain author Sylvie Guillemin-Lanne author Lori Lamel author Stephan Vanni author Claire Waast-Richard author 2008-05 text Proceedings of the Sixth International Conference on Language Resources and Evaluation (LREC’08) Nicoletta Calzolari editor Khalid Choukri editor Bente Maegaard editor Joseph Mariani editor Jan Odijk editor Stelios Piperidis editor Daniel Tapias editor European Language Resources Association (ELRA) Marrakech, Morocco conference publication garnier-rizet-etal-2008-callsurf https://aclanthology.org/L08-1510/ 2008-05